abstract lines image Tiger Connect online logo 21st October Ask the Experts A practical Ask the Experts session focused on real Prism questions, real use cases,
and real answers.

Register for our next webinar

Discover Tiger Prism’s top features of 2026 and what’s coming in 2027

Join us for our final Ask the Experts webinar of 2026 as we look back at the Prism enhancements that have made the biggest impact for customers this year and share an exclusive preview of what’s coming in 2027.

We’ll highlight the features, reports and capabilities that can help you find answers faster, gain greater visibility into your communications data and get more value from your Prism investment. Whether you’re a regular Prism user or still exploring everything the platform can offer, this session will help you get even more value from it.

Details for your diary

When: Wednesday, 21st October

Time: 10.00am – 11.00am BST 

Location: Live online webinar

In this session, we’ll revisit some of the key topics and features we’ve introduced throughout 2026:

  • The Prism enhancements making the biggest difference: A look at the features and improvements introduced in 2026 that are helping customers find answers faster and gain deeper insight from their data.
  • Advanced analytics: New data pivoting capabilities to unlock deeper insights from your communications, plus clearer metrics on call media and quality to help improve performance.
  • Expanded integrations: An overview of Tiger Prism’s latest integrations, including Mobile, Webex Calling and Zoom Phone, along with recent enhancements to Microsoft Teams analytics and reporting.
  • A look ahead: Get an exclusive preview of upcoming Prism enhancements, including the new Live Dashboard, Hourly Stats report and a completely refreshed View My Activity experience.

See what’s coming next in Prism

Get an early look at upcoming Prism enhancements for 2027 and how they will help you continue to get more from your communications data.

As always, there will be plenty of time for your questions. You can submit these when you register or ask them live during the session.

Whether you need help with a specific challenge, want advice on getting more from Prism, or have ideas for future enhancements, our team will be on hand to help.

Meet the Experts

Matt Ringsell
Technical Product Lead

Matt has spent 18 years at Tiger and 25 years in the industry, helping customers get real value from Tiger’s analytics platform. He works closely with customers and internal teams to shape product development, support delivery, and share practical insight through Tiger’s Ask the Experts webinars.

Richard Burt
Head of Service Management

Richard is Head of Service Management at Tiger, with over 25 years’ experience across the IT industry. He leads global service delivery and is passionate about helping customers get practical value from Tiger’s products, from service performance to Microsoft licensing optimisation.

Register for the webinar here

To register for the webinar, please complete the form below. Once signed up, you’ll receive a confirmation email with your joining details.

The content covered in these webinars is driven by your questions. Please use the box below to submit any questions you’d like us to answer. If they’re relevant to the session, we’ll make sure they’re covered on the day.

We look forward to seeing you there.

Can’t attend live?

Register anyway and we’ll send you a recording after the event.
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