Slide capacity screenshot Understand demand, optimise resources and make informed technology decisions with data-driven insight from Tiger Prism. with confidence future Plan your UC

Build UC transformation plans on solid foundations

Every migration, licence review and infrastructure investment starts with understanding how your services are being used today.

How much capacity is being used? Where is demand growing? Which services are underutilised? How many licences are really needed?

Tiger Prism provides the usage insight and long-term trends needed to support better planning, smarter investment and successful transformation.

Understand current demand before planning future investment

Successful capacity planning starts with visibility.

Tiger Prism helps organisations understand communication patterns, service adoption and resource utilisation across their UC estate.

By analysing activity across voice, video, meetings, messaging and collaboration services, teams can identify how technology is used today and forecast future requirements with greater accuracy.

This creates a stronger foundation for infrastructure planning, platform migrations, technology refresh programmes and strategic UC transformation initiatives.

Get answers to critical planning questions

See the trends and usage patterns that shape future communications strategy

How is communication demand changing over time?


Which departments consume the most UC resources?


Where is capacity underutilised or overprovisioned?


Which services are growing fastest?

How effectively are users adopting new technology?


Where are licenses being wasted?


Which sites require additional capacity?


What impact has previous investment delivered?

Move beyond assumptions and into evidence

See every stage of the call

UC transformation projects often rely on forecasts, estimates and stakeholder opinions. Tiger Prism introduces the usage intelligence needed to validate decisions before significant investment is made.

Track adoption trends, measure resource consumption, understand growth patterns and evaluate service requirements across locations, departments and technologies.

This enables IT leaders to build stronger business cases, allocate resources more effectively and reduce risk when planning future communications initiatives.

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…Tiger plays a key role in helping us to ensure our tech infrastructure is not only successfully adopted but utilised to its full potential. It allows us to see the impact our tech investments have had, removing any guesswork or assumptions.”

Chris McMorris
Senior Technical Architect, George Watson’s College

Turn UC insights into informed decisions

Use flexible reporting, analytics and visualisation tools to understand demand, support planning and validate investment decisions.

Monitor

Track usage, adoption and consumption trends across users, teams, departments and locations.

Monitor data such as:

Service utilisation License allocation Department usage Site consumption Adoption trends

Analyse

Identify long-term patterns and understand how communication behaviour evolves over time.

Analyse data such as:

Growth trends Resource demand Infrastructure usage Adoption rates Technology utilisation

Plan & Optimise

Use evidence-based insight to support future investment and transformation decisions.

Optimise through:

Capacity reviews License right-sizing Infrastructure planning Migration preparation Investment justification

Answer your most important planning questions

Do we have enough capacity for future growth?
Understand historical demand and identify growth trends before infrastructure constraints become a problem.
Which departments require the most resources?
Compare service consumption across teams and locations to allocate capacity effectively.
Are we over-licensed?
Identify inactive, underutilised or unnecessary licenses to reduce waste and optimise spend.
Which services are most heavily used?
Understand where communication demand is concentrated across your environment.
How successful was our migration project?
Measure adoption, usage and business impact following technology deployments.
Where should future investment be focused?
Use real-world usage data to prioritise spending where it will deliver the greatest value.

Plan your UC strategy with confidence

Use real usage data to optimise resources, support growth and make smarter technology decisions.

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