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Bring your workplace data into one clear view
Every call, meeting and interaction creates useful information. The challenge is bringing it together in a form people can understand and use.
Tiger Prism combines communications and collaboration data so you can answer practical questions.
How are teams communicating? Which channels and devices are being adopted? Where is usage changing? Are recurring quality issues affecting the user experience?
With dashboards, reports and analytics in one platform, your teams have clearer evidence to support service improvement, training, technology investment and future planning
See how communication happens across your organisation
Communications data is often spread across different services, reporting tools and platforms. This can make it difficult to understand the wider picture or see where behaviour is changing.
Tiger Prism helps you explore patterns across voice, video, meetings and messaging. Compare activity across teams or time periods, understand which interaction types are being used and examine adoption, device, media and Microsoft Teams quality data in more detail.
Use that insight to support users, focus training, investigate experience issues and make informed decisions about the technology your organisation relies on.
Get useful answers from everyday workplace data
See the patterns behind how your organisation communicates and collaborates, without relying on assumptions.
How is communication activity changing over time?
Which teams or departments are the most active?
Which types of interaction are being used most often?
How is the use of voice, video, meetings and screen sharing changing?
Which devices and endpoints are people using?
Where are Microsoft Teams call or meeting quality issues recurring?
How much communication is taking place internally or externally?
Which areas may need further support, training or review?
Move from organisation-wide trends to the detail behind them
Start with a high-level view of communication and collaboration across the organisation, then narrow the data by source, date, organisational tree, site, team, department, user or endpoint.
For Microsoft Teams analysis, authorised users can move through calls, sessions, segments and individual media streams, with supporting device, network and quality information available where it is present in the source data.
This provides the context needed to understand what is changing and investigate why. It is about improving services, supporting adoption and resolving user-experience issues, rather than judging people from isolated activity
…Tiger plays a key role in helping us to ensure our tech infrastructure is not only successfully adopted but utilised to its full potential. It allows us to see the impact our tech investments have had, removing any guesswork or assumptions.”
Turn workplace data into information you can use
Use flexible controls, analytics and reporting tools to focus on the information that matters to each team.
Filter
Narrow the view to the part of your organisation, technology estate or reporting period you want to understand.
Filter and select by:
Prism supports source, organisational, directory and date-based filtering to focus on the information that matters most.
Analyse
Explore detailed or grouped information to identify patterns, compare activity and understand what sits behind the headline figures.
Analyse areas such as:
Prism Analytics supports both detailed and aggregated analysis across key business, adoption and quality measures.
Export & Share
Take relevant information outside Prism for further analysis, regular reporting or secure sharing with the people who need it.
Options include:
Export, distribute and share insights securely to support operational reporting and decision-making.
Answer your most important workplace analytics questions
Get the answers behind your call data
Turn communications data into actionable insight
See trends, measure performance and understand how communication services are used across your organisation.
