Turn adoption data into meaningful action
Successful UC transformation depends on more than deployment. Tiger Prism helps you understand how employees are using collaboration and calling tools, where adoption is thriving, and where additional support may be needed.
Track platform usage, monitor engagement trends, identify underutilised features and measure the impact of change programmes, training initiatives and new technology investments.
Understand how adoption changes across your organisation
See who is using your communication platforms and how
User adoption is rarely consistent across an organisation. Some teams quickly embrace new ways of working, while others continue to rely on familiar tools and processes.
Tiger Prism helps you monitor adoption across departments, locations and user groups, giving you a clear view of how communication platforms are being used day to day.
Compare activity over time, identify patterns in platform usage and understand where engagement is increasing, plateauing or declining.
Understand how your communication platforms are being used
Gain visibility into how employees interact with Microsoft Teams, Cisco Webex, Zoom and telephony services across your organisation.
How many users actively use the platform?
Which departments show the highest adoption?
Are users adopting calling, meetings and collaboration features?
Which services are underutilised?
How has adoption changed over time?
Where should training and user enablement be focused?
Measure adoption across your organisation
Understand platform engagement from every angle
Track user activity, feature usage and engagement trends to gain a complete view of adoption across teams, departments and locations.
Understand how communication habits change over time, identify which features are being used most effectively and uncover opportunities to drive greater engagement across the business.
Compare adoption levels between departments, monitor the impact of training and transformation initiatives, and ensure communication platforms are delivering the value your organisation expects.
…Tiger Prism has enabled us to improve the employee experience across our entire organisation. By being able to see who is and isn’t adopting the technology, we’ve been able to offer additional support and training – as well as pick up on and address any wellbeing concerns, that can be difficult to be aware of when working remotely.”
Explore adoption data in detail
Drill into user activity, engagement trends and platform usage with flexible reporting tools designed to support technology adoption programmes.
Filter
Focus on the users, departments, locations or platforms that matter most.
Filter and select by:
Analyse
Understand adoption patterns, engagement levels and utilisation trends.
Analyse areas such as:
Export & Share
Distribute insights to stakeholders and track progress over time.
Options include:
