Tiger Prism brings dashboards, analytics, reporting and alerts together in a single platform, helping organisations understand performance, investigate issues and make informed decisions. for your UC environment reporting and alerts Dashboards, analytics,

Turn communications data into insight

Communications platforms generate vast amounts of operational data, but turning that information into actionable insight can be difficult when reporting is spread across multiple systems.

Tiger Prism brings dashboards, analytics, reports, alerts and exports into a single platform, helping organisations understand performance, usage, costs, adoption and service health.

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One platform for communications intelligence

Dashboards, analytics, reporting and exports in a single view

Tiger Prism centralises communications data from across your environment, making it easy to access the information you need without switching between multiple systems.

Explore interactive dashboards, analyse trends, generate reports, export data and receive proactive alerts through a unified platform designed for operational and strategic teams alike.

From troubleshooting a single issue to reporting on organisation-wide performance, Tiger Prism helps transform complex communications data into clear, actionable insight.

Explore Tiger Prism capabilities

Built to support operational teams, service desks and technology leaders

UC analytics

Identify trends, monitor performance and uncover actionable insight from communications data.

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Call logging

Investigate calls, understand exactly what happened and quickly resolve user or customer enquiries.

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Billing & cost allocation

Understand and allocate costs accurately. Gain clear visibility of communications spend across teams, departments and services.

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Fraud detection & alerting

Detect unusual activity early. Identify potential fraud or unexpected behaviour, identify problems before they identify users or budgets.

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Capacity planning

Plan capacity with confidence. Use real usage data to make informed decisions about scaling, licensing, and infrastructure.

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User adoption

Understand engagement levels, measure adoption and maximise value from communication investments.

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…Tiger Prism gives our teams a single place to access dashboards, reports, analytics and alerts, helping us understand performance, investigate issues and make informed decisions faster.”

Answer the questions that matter most

Gain the insight needed to support users, optimise services and make better decisions

Why couldn't a customer get through?
Call Logging helps investigate call activity, routing paths, queue performance and missed calls to understand exactly what happened.
Are users experiencing communication issues?
UC Analytics helps identify service problems, quality issues and performance trends before they become widespread.
How are our communication platforms being used?
User Adoption provides visibility into utilisation, engagement and adoption trends across departments, locations and user groups.
Where are communication costs being incurred?
Billing & Cost Allocation helps organisations understand spend, allocate costs accurately and identify opportunities to optimise expenditure.
Do we have the capacity to support future growth?
Capacity Planning & UC Transformation uses historical trends and usage data to support planning, forecasting and investment decisions.
Which services require immediate attention?
Fraud detecgtion and Alerting helps identify issues early and notify teams before users are affected.

See your communications data in a whole new way

Discover how Tiger Prism helps organisations use dashboards, analytics, reports and alerts to improve visibility, support users and make smarter communications decisions.

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